Chatbot solutions are sure to broaden your horizons in the near future. Statistics from Chatbot technology reveal that bots will be much more prepared to adapt to human behavior and offer matchmaking services.
According to the statistics available on the various platforms such as Gartner, Statista, it has been predicted that the future use of the chatbot will increase year after year.
LOOK AT THIS INFOGRAPHIC!
KEY POINTS TO RECOGNIZE THE FUTURE OF CHATBOTS IN BUSINESS
47% OF COMPANIES WILL USE CHATBOTS
Gartner says AI will be a mainstream investment from customers for years to come. 47% of companies will use chatbots for customer service and 40% will deploy virtual assistants.
THE CHATBOT MARKET IS EXPECTED TO REACH $ 1.23 BILLION
Due to the increasing demand for customer service, lead generation, messaging applications, etc., the requirement for chatbot applications is increasing at such a rapid rate. In 2025, the universal chatbot market is expected to reach $ 1.23 billion.
THE USE OF CHATBOT IN CUSTOMER SERVICE GETS 80%
Chatbots, virtual companions, messaging, and other technologies are already helping call centers globally. By the end of 2021, chatbot usage in customer service is expected to reach 80%.
50% OF COMPANIES PLAN TO SPEND MORE ON CHATBOTS
Reputable companies like Google, Amazon are using AI chatbot to develop various products and other applications. Instead of mobile apps, 50% of companies plan to spend more on chatbots.
CONCLUSION
According to the various statistics, it has been observed that in the coming years the use of AI chatbots can bring drastic changes to the business and other industries. Get to know the market of the future by developing the chatbot application. Contact us immediately to hire chatbot developers.
We at ValueCoders provide leading custom software development services including custom bots, marketing bots, Facebook bots, brand new bots, custom chat bots, chatbot development, etc.
This Blog is originally published on https://www.valuecoders.com/blog/technology-and-apps/how-chatbot-is-shaping-the-future-of-businesses/
